NHSSCOTLAND STAFF SURVEY 2013 National Report
This National Report provides an overview of the results of the 2013 NHSScotland Staff Survey. The National Staff Survey gives all NHSScotland staff the opportunity to provide feedback on their experience of working for the organisation.
Appendix E: Comparison with Previous Surveys
Q Indicates a difference in question wording from the 2013 survey. N/A indicates that direct comparison for this question was not possible.
Table 37: Comparison to previous NHSScotland Staff Surveys (percentage of positive responses).
| Question |
2006 |
2008 |
2010 |
2013 |
|---|---|---|---|---|
| Overall Experience |
||||
| Q8a. Care of patients/service users is my Board's top priority. |
N/A |
N/A |
63 |
55 |
| Q8b. I am able to do my job to a standard I am personally pleased with. |
N/A |
N/A |
70 |
63 |
| Q8c. I am happy to go the 'extra mile' at work when required. |
N/A |
85 |
88 |
87 |
| Q8d. I would recommend my Board as a good place to work. |
43Q |
55 |
58 |
50 |
| Q8e. I still intend to be working within my Board in 12 months time. |
70 |
77 |
79 |
75 |
| Q8f. I am satisfied with the sense of achievement I get from work. |
N/A |
N/A |
71Q |
60 |
| Well Informed |
||||
| Q3a. I am kept well informed about what is happening in my Board. |
41 |
49 |
58 |
48 |
| Q3b. My line manager communicates effectively with me. |
59Q |
N/A |
62 |
61 |
| Q3c. When changes are made at work, I am clear how they will work out in practice. |
N/A |
N/A |
41 |
39 |
| Q3d: I am clear what my duties and responsibilities are. |
80Q |
80Q |
85 |
83 |
| Q3e: I understand how my work fits into the overall aims of my Board. |
N/A |
N/A |
76 |
66 |
| Appropriately Trained and Developed |
||||
| Q4a. In the last 12 months, have you had a KSF development review, performance review, appraisal PDP meeting or equivalent? |
47Q |
49Q |
70 |
73 |
| Q4b. Did it help you to improve how you do your job? |
N/A |
N/A |
44 |
39 |
| Q4c. Did it help you agree clear objectives for your work? |
N/A |
N/A |
72 |
66 |
| Q4d. Did you agree a Personal Development Plan or equivalent? |
N/A |
N/A |
87 |
83 |
| Q4e. Have you received, or do you expect to receive, the training that was identified in that plan? |
N/A |
N/A |
77 |
75 |
| Involved in Decisions |
||||
| Q5a. Staff are always consulted about changes at work. |
N/A |
N/A |
27 |
26 |
| Q5b. I have sufficient opportunities to put forward new ideas or suggestions for improvement in my workplace. |
33Q |
49Q |
51 |
49 |
| Q5c. I am confident my ideas or suggestions would be listened to. |
29 |
45 |
39 |
37 |
| Q5d. I have a choice in deciding what I do at work. |
N/A |
N/A |
42 |
38 |
Table 37: Comparison to previous NHSScotland Staff Surveys (percentage of positive responses) (cont.).
| Question |
2006 |
2008 |
2010 |
2013 |
|---|---|---|---|---|
| Treated fairly and consistently, with dignity and respect, in an environment where diversity is valued |
||||
| Q6a. My line manager encourages me at work. |
N/A |
N/A |
62 |
59 |
| Q6b. I get the help and support I need from colleagues. |
74Q |
76Q |
79 |
76 |
| Q6c. My Board acts fairly and offers equality of opportunity with regard to career progression / promotion. |
45Q |
62Q |
59Q |
44 |
| Q6d. During the past 12 months have you experienced unfair discrimination from your manager? |
N/A |
N/A |
91Q |
92 |
| Q6e. During the past 12 months have you experienced unfair discrimination from other colleagues? |
N/A |
N/A |
92Q |
92 |
| Q6f. Did you report the unfair discrimination you experienced? |
N/A |
N/A |
32Q |
34 |
| Q6g. Were you satisfied with the response you received? |
N/A |
N/A |
N/A |
27 |
| Provided with a continuously improving and safe working environment, promoting the health and wellbeing of staff, patients and the wider community |
||||
| Q7a. I can meet all the conflicting demands on my time at work. |
N/A |
N/A |
N/A |
42 |
| Q7b. There are enough staff for me to do my job properly. |
34Q |
N/A |
28 |
31 |
| Q7c. I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff. |
N/A |
N/A |
50 |
52 |
| Q7d. Have you had any Health & Safety training paid for or provided by your Board? |
N/A |
N/A |
82 |
84 |
| Q7e. During the past 12 months have you experienced bullying/harassment from your manager? |
N/A |
N/A |
90Q |
89 |
| Q7f. During the past 12 months have you experienced bullying/harassment from other colleagues? |
N/A |
N/A |
87Q |
85 |
| Q7g. Did you report the bullying / harassment you experienced? |
N/A |
N/A |
33Q |
36 |
| Q7h. Were you satisfied with the response you received? |
N/A |
N/A |
N/A |
37 |
| Q7o. During the past 12 months have you experienced emotional/verbal abuse from patients/service users or other members of the public? |
N/A |
N/A |
N/A |
68 |
| Q7p. During the past 12 months have you experienced physical violence from patients/service users or other members of the public? |
N/A |
N/A |
N/A |
91 |
| Q7q. Was it discriminatory in nature? |
N/A |
N/A |
N/A |
91 |
| Q7r. Did you report the emotional/verbal abuse or physical violence you experienced? |
N/A |
N/A |
N/A |
50 |
| Q7s. Were you satisfied with the response you received? |
N/A |
N/A |
N/A |
66 |
Contact
Email: Malcolm Summers
There is a problem
Thanks for your feedback