Inpatient Experience Survey

Introduction

The survey covers six specific areas of inpatient experience: admission to hospital; the hospital and ward; care and treatment; hospital staff; arrangements for leaving hospital; and care and support services after leaving hospital. The survey aims to help us understand more about the quality of services, and what needs to be improved.

2018

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between April and September 2017.

A total of 51,440 questionnaires were sent out and 20,809 were returned, giving a response rate of 40 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.

Local Level Results (Interactive Dashboard)

• Inpatient Experience Survey 2018: national results
• Inpatient Experience Survey 2018: technical report

2016

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between April and September 2015. The questionnaire and survey design are substantially similar to those used for the 2014 survey.

A total of 43,901 questionnaires were sent out and 17,767 were returned, giving a response rate of 40 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.

• Local Hospital and Health Board Reports
• Interactive Health Board Reports

• Scottish Inpatient Experience Survey 2016 Volume 1: National Results
• Scottish Inpatient Experience Survey 2016 Volume 2: Technical Report
• Inpatient experience survey 2016, volume 3: exploring differences in experience

2014

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between April and September 2013.

A total of 43,893 questionnaires were sent out and 21,127 were returned, giving a response rate of 48 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.

Local Hospital and Health Board Reports

• Scottish Inpatient Patient Experience Survey 2014 Volume 1: National Results
• Scottish Inpatient Patient Experience Survey 2014 Volume 2: Technical Report

2012

The survey was sent to a random sample of people, aged 16 and over, who had had an overnight stay in hospital in Scotland between October 2010 and September 2011. The questionnaire and survey design are similar to those used for the 2011 survey.

A total of 55,231 questionnaires were sent out and 28,709 were returned, giving a response rate of 52 per cent. More information on the survey design, response rates and methodology can be found in the Technical Report.

Local Hospital and Health Board Reports

• Scottish Inpatient Patient Experience Survey 2012 Volume 1: National results
• Scottish Inpatient Patient Experience Survey 2012 Volume 2: Technical Report

Survey materials

• Inpatient Experience Survey materials

Archive

You can find older reports in our archive.