Publication - Statistics

Scottish Cancer Patient Experience Survey 2024: national report

Published: 10 September 2024
From: Cabinet Secretary for Health and Social Care, +11 more … Chief Executive of NHS Scotland and Director-General Health and Social Care, Chief Medical Officer, Chief Social Researcher, Chief Statistician, Director of Health and Social Care Finance, Director of Healthcare Quality and Improvement, Director of Mental Health, Director of Primary Care, Minister for Equalities, Minister for Public Health and Women's Health, Minister for Social Care, Mental Wellbeing and Sport
Directorate: Population Health Directorate, +6 more … Chief Medical Officer Directorate, Health and Social Care Finance Directorate, Healthcare Quality and Improvement Directorate, Mental Health Directorate, Primary Care Directorate, Social Care and National Care Service Development
Topic: Health and social care
ISBN: 9781836016786

The report shows the results of the Scottish Cancer Patient Experience Survey 2024.

Key Points

People’s experience of cancer care is generally very positive, with an average overall care rating of 9.1 on a scale from 0 to 10.
95% of people are positive about the overall care received, the same as in 2018 and slightly higher than in 2015 (94%).
96% were treated with dignity and respect by the healthcare professionals always or most of the time, slightly lower than in 2018 (97%).

Other main results

84% of people felt they were told they had cancer "sensitively", lower than in 2018 and 2015 (86% in both years).
79% of people were involved in discussions with healthcare professionals about the right treatment options in 2024 (similar to 2018).
88% of people found it easy to contact their Clinical Nurse Specialist or named contact and 89% got answers they could understand to important questions asked.
People rated care and support for pain / discomfort and managing medications more positively than care and support for other issues.

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