Global giant invests in Scotland

Global professional services firm Genpact plans to create more than 300 new jobs in Glasgow over the next five years, following a decision to expand its European operations in Scotland.

These roles will encompass digital solutions, risk management, insurance claims, business process transformation, and customer service. This investment is supported by a £3.1 million Regional Selective Assistance grant from Scottish Enterprise.

Welcoming the announcement during a visit to Genpact’s Glasgow office, First Minister Nicola Sturgeon said:

“Scotland continues to be recognised as a prime business location for global companies looking for a foothold in and access to Europe.

“This is thanks to our exceptional skills, business infrastructure, low-cost base and global business network. I am delighted that Genpact will locate its new European facility in Scotland, with support from Scottish Enterprise.”

Mohit Thukral, senior vice president and business leader, Banking, Financial Services and Insurance, Genpact, said:

“Expanding our presence in Scotland with this strong government partnership advances our strategy of strengthening both our onshore delivery and digital solutions capabilities.

“The Glasgow metro area has provided an exceptional talent base and favourable economic climate, especially for our financial services business. Our planned expansion will further leverage these benefits as we drive more digital-led transformation business impact for our clients.”

Paul Lewis, managing director of international operations at Scottish Enterprise said:

"We are pleased to be supporting Genpact’s investment in Scotland and delighted the company has chosen Glasgow for its prestigious European expansion project.

"The company joins the growing number of investors who are choosing Scotland for ambitious expansion projects and we look forward to working closely with Genpact as it establishes this new facility."

Background

Genpact founded in 1997 as a division of GE and has been independent since 2005. The company has a presence in more than 20 countries and provides digital-led consulting, analytics, and business process management services for many Fortune Global 500 companies in the financial services, insurance, healthcare, life sciences, consumer goods, industrial manufacturing, high tech, and services industries. Genpact has an existing delivery centre in Glasgow with approximately 165 employees specialising in wealth management servicing and digital platform provisioning for financial services companies.