2015 Scottish Maternity Care Survey Technical Report

This report provides information on the technical aspects of the 2015 Maternity Care Survey, including development, implementation, analysis and reporting.


7 Survey Response

Overview

7.1 The response rate for the survey is the number of forms returned as a percentage of the number of people in the sample. In total, 5,025 surveys were sent to patients and 2,036 were returned completed, giving an overall response rate of 41 per cent. This is slightly lower than the response rate for the 2013 Maternity Care survey which had a response rate of 48 per cent.

Overall response rates for NHS Board areas

7.2 The highest response rate for an NHS Board was Shetland (70%) and the lowest response rate was for the Western Isles (33%) and Greater Glasgow and Clyde (36%).

Table 6 Response rate by NHS Board

NHS Board Total forms sent out Number of Responses Response Rate (%)
Ayrshire and Arran 309 119 39
Borders 144 68 47
Dumfries and Galloway 172 78 45
Fife 389 159 41
Forth Valley 271 111 41
Grampian 577 263 46
Greater Glasgow and Clyde 1,193 425 36
Highland 338 151 45
Lanarkshire 430 140 33
Lothian 690 298 43
Orkney 29 18 62
Shetland 30 21 70
Tayside 426 176 41
Western Isles 27 9 33
Scotland 5,025 2,036 41

Method of response

7.3 Of the 2,036 respondents, the majority (91%) sent their surveys back in the post. A total of 181 completed their survey online (Table 7).

Table 7 Method of response

Method of response Number of questionnaires completed
Questionnaires completed (%)
Post 1,854 91
Online 181 9
Helpline 0 0
Translation 1 <1
Total number of respondents 2,036 100

7.4 Of the women who were sent a questionnaire, 62 (1%) were returned as undelivered. It is likely that this list will include women who moved away from their address without notifying their GP practice. As a result the wrong address would have been extracted by NHS CR and sent to the contractor.

Contact

Email: Emma Milburn

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