Publications
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Showing 2343 publications of type Research and analysis
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Social Security Experience Panels: overpayments
This report outlines the Social Security Experience Panels views expressed in a survey about overpayments.
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Social Security Experience Panels: overpayments visual summary
This visual summary outlines the Social Security Experience Panels views expressed in a survey about overpayments.
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Funeral Expense Assistance: research findings visual summary
This summary outline the research on the interviews conducted with the experience panel members and other user groups on Funeral Expense Assistance.
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Social Security Experience Panel: Scottish Welfare Fund experiences
This report outlines the Social Security Experience Panel Members views expressed in a survey about their experiences of the Scottish Welfare Fund.
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Social Security Experience Panels: Scottish Welfare Fund experiences summary
This summary outlines the Social Security Experience Panel Members views expressed in a survey about their experiences of the Scottish Welfare Fund.
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Social Security Experience Panels: applications and access to support
This report outlines the Social Security Experience Panel members’ views expressed in a survey about what information about application progress Social Security Scotland should give and how Social Security Scotland should link them to other support.
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Social Security Experience Panels: attendance allowance discovery
This report explores Experience Panel member views on claiming Attendance Allowance.
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Social Security Experience Panels: attendance allowance discovery visual summary
This report details the findings from Experience Panels research into Attendance Allowance. The report explores views around applying for Attendance Allowance, awareness of the benefit and perceptions on what the benefit is for.
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Social Security Experience Panels: information about applications and accessing support research summary
This summary outlines the Social Security Experience Panel members’ views expressed in a survey about what information about application progress Social Security Scotland should give and how Social Security Scotland should link them to other support.
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Social Security Scotland – insights research programme: overview
An introduction to Social Security Scotland's client and staff insights research programme, with initial findings for the period September to December 2018.