Adult Disability Payment: Service Level Agreement between The Secretary of State for Work and Pensions and Scottish Ministers

2. Scope and Principles

2.1 This Agreement sets out the provisions of the relationship between Scottish Ministers and DWP in relation to Adult Disability Payment (ADP) claims and 'the Services' DWP will provide to support this. The Services are described in Annexes 1 to 18.

2.2 ADP is replacing DWP's Personal Independence Payment (PIP) and Disability Living Allowance Working Age (DLA WA) in Scotland and will be administered by Social Security Scotland. DWP will continue to deliver the existing operational service for both PIP and DLA WA until full case transfer is completed. This arrangement is covered by the terms of the 'Personal Independence Payment' and 'Disability Living Allowance' Agency Agreements, as referenced in Section 4 (Derivation) of this Agreement.

2.3 Separate arrangements have been agreed in relation to the interaction between ADP and reserved benefits. Where a client is in receipt of ADP in the qualifying period for Christmas Bonus, Scottish Ministers will provide data to DWP to ensure the reserved benefit is assessed accurately.

2.4 DWP and Scottish Ministers shall work in partnership to ensure that the Services are delivered in accordance with the terms of this Agreement.

2.5 The partnership will seek continuous improvement in delivery standards including sharing lessons from delivery of the Services insofar as relevant.

2.6 Each Party will act transparently and will work in a practical way in regard to reaching mutual agreement on any issues that may arise.