Building standards: national annual verification performance report 2022 to 2023

7 National Performance Summary

7.1 In 2022, a full assessment of the performance of all 32 local authority verifiers was carried out in advance of the 2023 appointments by Scottish Ministers.

7.2 Scottish Government monitor verifier performance and proactively manage issues through ongoing engagement and offer tailored support to those with business continuity issues.

7.3 An engagement strategy has been in place since 2017, initially focussed on verifiers where areas for improvement had been identified. In 2019, this programme was expanded to all 32 local authority verifiers and will be continued into 2023-24.

7.4 The majority of verifiers have improved their performance levels. They are continuously improving their overall performance and providing a more consistent service across Scotland.

7.5 Overall, performance trends across Scotland have improved since the current measures and targets were introduced in 2017 and performance levels have remained steady throughout 2022-23 (see Chart 7).

7.6 All 32 local authorities are currently appointed as verifiers for a period of six years until 30 April 2029. A full review of overall performance will be undertaken in advance of further periods of appointment.