Publication - Advice and guidance
Building standards - verifiers: self-assessment tool - April 2021
Self-assessment tool aimed at supporting verifiers in evaluating their approach to continuous improvement to meet their obligations under the Building Standards Operating Framework 2021.
Summary of improvement plan
Q. Having reflected on all eight areas, what are your overall key priorities for what you need to do better or differently?
(These should be taken forward as actions in your improvement plan and prioritised to improve the quality of services.)
1. Improvement-focused leadership
2. Delivery of the verification service
3. Policies, planning and procedures
4. Workforce management and support
5. Impact on staff
6. Impact on partners and industry
7. Impact on customer experience
8. Key performance outcomes
Contact
Email: buildingstandards@gov.scot
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