The future of energy in Scotland: consultation analysis

8. Consultation

8.1. At the end of the questions, respondents were asked if they would like to provide feedback in order to help improve future consultations and this section outlines the findings from these responses.

How satisfied were you with this consultation?

8.2. Of those providing an answer, more respondents (78) were satisfied with the consultation than were dissatisfied (12):

• 40 said they were 'Very satisfied'
• 38 said they were 'Slightly satisfied'
• 27 said they were 'Neither satisfied nor dissatisfied'
• 8 said they were 'Slightly dissatisfied'
• 4 said they were 'Very dissatisfied'

8.3. Only 42 respondents provided any additional commentary. Key points raised by more than one respondent, in response to this question included;

• Well written document / straightforward / comprehensive.
• Praise for the meeting in Glasgow / workshops held by Scottish Government.
• Consultation did not highlight questions in relation to SEA and / or link to SEA did not work and / or no reference to Environmental Report in the consultation paper.
• Would like to be able to create offline document to be shared with colleagues.
• Need space for general comments.
• Consultation was a political statement / results will be ignored by Scottish Ministers.
• Biased / leading questions.
• Would prefer open forums or presentation sessions to an appropriate body of the Scottish Parliament.

How would you rate your satisfaction with using this platform (Citizen Space) to respond to this consultation?

8.4. Of those providing an answer, more respondents (80) were satisfied with the consultation than were dissatisfied (9):

• 43 said they were 'Very satisfied'
• 37 said they were 'Slightly satisfied'
• 26 said they were 'Neither satisfied nor dissatisfied'
• 5 said they were 'Slightly dissatisfied'
• 4 said they were 'Very dissatisfied'

8.5. Only 33 respondents provided any additional commentary. While there were comments that Citizen Space is easy to use, there were also comments on issues and restrictions such as:

• A need for a mechanism that allows the sharing of a response with colleagues, and a capacity to save the response.
• A request to be able to upload supporting documentation, including tables and figures.
• A request to be able to format responses eg emboldening, italicising etc.
• A lack of online support to deal with queries.

8.6. In terms of the consultation questions, a small number of respondents noted they would have liked to see reference numbers for individual actions in the draft Energy Strategy and a section where general comments, supplementary comments or contextual information can be provided. One respondent also suggested links to an online discussion about the consultation.