Counselling and advice on medicines and appliances in community pharmacy practice
Web publication of guidelines produced in hard copy in March 1996 for pharmacists working in NHSScotland.
Annex A1: Glossary
The majority of the terms in these Guidelines are familiar and in everyday use. Most community pharmacists will know what they mean by them; however, they are defined here to aid interpretation.
| Advice |
The oral or written provision of professional opinion. |
|---|---|
| Compliance |
Adherence to a course of instructions for the |
| Counselling |
The interactive process involving a consultation about medicines or appliances between a pharmacist and a patient. |
| OTC |
Over-the-counter (medicine). |
| Output |
A desired or actual result of the counselling and advice process which is able to be measure or verified objectively. |
| P |
Pharmacy medicine. |
| PIL |
Patient information leaflet. |
| POM |
Prescription-only medicine. |
| Patient |
Anyone receiving pharmaceutical services. |
| Patient medication record ( PMR) |
A record of the medicines and appliances dispensed for, and/or purchased by, or on behalf of, a patient, together with details of interventions, counselling, advice and |
| RPSGB |
Royal Pharmaceutical Society of Great Britain. |
| SCPPE |
Scottish Centre for Post Qualification Pharmaceutical Education. |
| SODoH |
Scottish Office Department of Health. |
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