Publication - Research and analysis

Customer service and the planning system: a research study

Published: 3 August 2018
Topic: Building, planning and design
ISBN: 9781787811171

The research follows on the back of the 2017 People, Places and Planning consultation and highlights examples of good practice and forward considerations for strengthening customer service within the planning system.

Supporting documents

Customer Service and the Planning System: A Research Study

File type: 25 page PDF
File size: 397.7 kB

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