Doctors and dentists in training - staff experience 2023: independent report

Staff Experience

DDiT staff score highest for being treated with dignity and respect and for their line manager caring about their health and wellbeing (82).

The lowest score is for the organisation caring about their health and wellbeing (67).

DDiT 2023 scores are all higher than in 2022. The largest increases are in ‘being treated with dignity and respect’ and ‘the organisation caring about health and wellbeing’, both up 3 points in 2023. All scores at their highest levels across the three years that DDiT has been running.

DDiT score 3 points higher for ‘help and support needed from other teams and Services’ the iMatter overall. All other DDiT scores are all below iMatter, with all differences statistically significant. The largest difference is in ‘my direct line manager cares about my health and wellbeing’ where DDiT staff score 6 points lower than staff taking part in iMatter.

Compared to Medical and Dental in iMatter, DDiT staff score significantly higher on ‘help and support from other teams and services’. Both groups score the same for ‘my organisation cares about my health and wellbeing’. DDiT staff score significantly lower than Medical and Dental in iMatter for the other three measures.

The following table show the distribution of scores for each of the ratings. It illustrates the variability in experiences of staff particularly around their feelings of how the organisation cares for their wellbeing, with over a third of DDiT staff scoring in ‘Improve to Monitor’ or ‘Focus to Improve’

The table following shows how the increases in DDiT scores from 2022 are driven by an increase in the proportion of staff scoring Strive and Celebrate (Strongly Agree or Agree).

The table following shows the difference to iMatter 2023. For the two wellbeing measures there is a considerably smaller percentage of DDiT staff scoring in Strive and Celebrate compared to iMatter (9 percentage points less for both measures). In contrast, the higher score for ‘help and support is driven by a greater percentage if DDiT staff than iMatter staff scoring in Strive and Celebrate.

The table below shows the difference in DDiT scores compared to Medical and Dental staff taking part in iMatter. DDiT staff are much less likely than Medical and Dental staff to rate their line manager caring about their health and wellbeing as Strive and Celebrate (Strongly Agree or Agree). In contrast a much higher proportion of DDiT staff Strongly Agree or Agree that they get the help and support they need from other teams and services.