National Care Service - information sharing to improve care support: regional forums - easy read findings summary
In summer 2023, we held events across Scotland as part of our work to co-design the National Care Service (NCS). The events covered different themes. This easy-read report contains feedback on the Information sharing to improve care support theme.
Online session
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The following points are what we learned from people in the online session.
The Care Record
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People said the National Care Service and the Care Record needs to be social care focussed.
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Some people said there should be more focus on supporting, enabling, and empowering people to live the life they want.
Awareness
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People said that what the Care Record is used for by staff and people accessing social care support should be clear.
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People should know that their Care Record will not only have health information. It will also be about their lives and the things that are important to them.
Trust
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People said that having more choice about how information is shared would help them to trust services.
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Having information gives people more say about the support they get.
Sharing
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-information-sharing-improve-care-support/SCT08232504788_g40.jpg)
People said they needed to know what information is collected and who it is shared with.
![](/binaries/content/gallery/publications/research-analysis/2023/09/easy-read-information-sharing-improve-care-support/SCT08232504788_g41.jpg)
People want the Care Record to make it easier for staff to share information across services.
Contact
Email: NCSdesign@gov.scot
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