Effectiveness of actions to reduce harm from nuisance calls in Scotland
Research commissioned to analyse the impact of actions set out in the Nuisance Calls Commission action plan, and to examine the outcomes of past interventions.
Abbreviations
ASA
Advertising Standards Authority
BT British
Telecommunications
CAS Citizens
Advice Scotland
CLI
Calling Line Identity (also Caller
ID, caller identity)
CMC Claims
Management Company
CMRU
Claims Management Regulation Unit
CRTC
Canadian Radio-television and Telecommunications Commission
CSEW
Crime Survey of England and Wales
DMA Direct
Marketing Association
FCA
Financial Conduct Authority
FCC
Federal Communications Commission
FTC
Federal Trade Commission
or Fair Telecoms Campaign
GDPR
General Data Protection Regulation
ICO
Information Commissioner’s Office
MOU
Memorandum of Understanding
MVNO
Mobile Virtual Network Operator
NICC
NICC
Standards Ltd, the
UK network
interoperability standards forum
Ofcom Office of Communications
Ofgem Office of Gas and Electricity Markets
OFT Office of
Fair Trading
ONS
Office for National Statistics
PABX
Private Automatic Branch eXchange
PECR
Privacy and Electronic Communications Regulations
PPI Payment
Protection Insurance
PSA
Phone-paid Services Authority
SCDI
Scottish Council for Development and Industry
SG Scottish
Government
TPS
Telephone Preference Service
TSS Trading
Standards Scotland
UK United Kingdom
US United States
Note: trueCall has kindly made available online most of the references in this report, at http://www.truecall.co.uk/Articles.asp?ID=334.
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