Employment support services: customer charter - easy read
A lived experience panel was established to create this customer charter, which brought together users from groups likely to experience barriers to employment, including disabled people, ethnic minority groups and care experienced people.
How can you give feedback about the services delivering the Charter Commitments?
As part of the charter the Scottish Government want you to give feedback on you experiences of employment support.
You can also let people know if you feel the charter is not being followed.
If you have feedback or a complaint you should contact the service providing the employment support or the Scottish Government.
You can phone the Scottish Government to give feedback using this number:
0800 804 8108
This line is open 10 am to 4 pm Monday to Friday.
You can email the Scottish Government to give feedback using this address:
EmployabilityFeedback@Gov.Scot
You can contact the Scottish Government by using the employability feedback form.
If you are still unhappy please contact the independent Scottish Public Services Ombudsman by visiting SPSO or calling 0800 377 7330.
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