Publication - Advice and guidance
Employment support services: customer charter
The employability customer charter was co-designed with users of employability services and agreed by partners across the public, third and private sectors.
2. What is our Charter and why do we need it?
This Charter sets out our commitments to you and what you can expect when accessing employment support services.
The “our” in our Charter is everyone in Scotland regardless of circumstances. We want employability support services to be accessible to all people of Scotland and to offer the right support at the right time.
This Charter also lets you know how you can provide feedback to us for any reason. You can also make a complaint if you feel the commitments in this Charter are not being met.
Contact
There is a problem
Thanks for your feedback