Publication - Research and analysis
Transitional employment services - phase 2: evaluation
Evaluation of the delivery process and outcomes of Work First Scotland (WFS) and Work Able Scotland (WAS), collectively known as transitional employment support (TES) services.
Appendix 1: Glossary of terms
| Contract Package Area | Geographic area |
|---|---|
| Black box contract | Services commissioned where the service delivery is not defined by the commissioner and Providers are free to use whatever delivery is appropriate to secure the outcomes specified in the contract |
| CPA | Contract Package Area which defines the geographical area for each lead provider is commissioned to deliver a service |
| DEA | Disability Employment Advisor |
| End to end provider | Employability services provider who delivers services to customers throughout their time on the service |
| ESA WRAG | Employment Support Allowance Work-related Activity Group |
| IA | Initial Assessment of the customer's needs and objectives in order to establish clear goals and aspirations |
| JCP | Jobcentre Plus |
| KPI | Key Performance Indicators |
| Lead Provider | Primary contractor for the delivery of the employability service |
| PRaP | Provider Referrals and Payments IT system used by Department of Work and Pensions to work with Providers to exchange information and payments in a secure way |
| SDS | Skills Development Scotland |
| SG | Scottish Government |
| Specialist Provider | Organisation that offers specialist, often short-term support to customers as and when required |
| SRO | Statutory Referral Organisation an organisation able to identify and refer suitable candidates to the WFS service in addition to Jobcentre plus |
| Supply chain | Organisations subcontract by the lead provider to deliver services to service customers |
| WAS | Work Able Scotland |
| WC | Jobcentre Plus Work Coach |
| WCA | Work Capability Assessment |
| WFS | Work First Scotland |
Contact
Email: robert.taylor@gov.scot
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