Everyone Matters: 2020 Workforce Vision - Implementation Framework and Plan 2014-15

1. Foreword

Scotland's Health Service aims to provide safe, effective and person-centred care. Our vision is that by 2020 everyone is able to live longer, healthier lives at home or in a homely setting.

We need to take action to ensure that the high quality healthcare we currently provide is consistent and fit for the future. This document contains the framework and first implementation plan for delivering Everyone Matters: 2020 Workforce Vision^[1]. It sets out five priorities for action by NHS Boards and the support that they will be given.

Everyone Matters was published in June 2013 with input from 10,000 people across NHSScotland including trades unions, professional organisations and partners in the delivery of care. The commitments in Everyone Matters reflect the things that staff said need to change and be done better by 2020. The messages from the 2013 NHSScotland staff survey reflect many of the things that staff said.

The workforce vision is to create a great place to work and deliver a high quality healthcare service which is among the best in the world. This vision is ambitious but I believe it is achievable because it is what the workforce want and it is what the people of Scotland expect and deserve.

There will be many changes to the way that services are delivered and the work that we do, but the values that underpin the way people work will not change.

Everyone Matters recognises that people make change happen and that the support and contribution of the NHSScotland workforce is crucial in delivering reform. The workforce will play a pivotal role in improving patient care and overall performance.

Everyone who is involved in health and care in Scotland needs to be valued, treated well and empowered to work to the best of their ability. Everyone has a role to play in making this vision a reality and needs to be asked to play their part. In implementing the plan, Boards are expected to engage with staff, stakeholders and partner organisations, building on the collaborative approach adopted so far.

The framework sets out the arrangements for holding NHS Boards to account for delivering the commitments in Everyone Matters. It should be used by NHS Boards to support their work with partners in local authorities and the third and independent sectors in taking forward the integration of health and social care.

A great deal of work is needed over the next seven years to deliver Everyone Matters and Boards should start this work as soon as possible.

Alex Neil
Cabinet Secretary for Health and Wellbeing