Fixed Telecommunications and WAN contracts, duration and costs: FOI release

FOI reference: FOI/17/01456 and FOI/17/01457
Date received: 15 June and 20 June 2017
Date responded: 5 July 2017

Information requested

Information on Fixed Telecommunications and WAN contracts, duration and estimated costs.

Response

The responses to both your requests are set out below.

Contract 1

1. Current Fixed Line (Voice Circuits) Provider- Supplier's name, if there is not information available please can you provide further insight into why?

Vodafone BT.

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

Vodafone: 21st December 2017.

BT: No central contract held with BT. Individual lines have individual rolling contracts and are not co-termed.

3. Fixed Line- Contract Duration- the number of years the contract is for each.

Vodafone: two year contract.

4. Type of Lines- Please can you split the type of lines per each supplier?

PTSN, Analogue, SIP.

Total lines	Analogue	ISDN	SIP
Vodafone	633	1130	6
BT	148	0	0

5. Number of Lines- Please can you split the number of lines per each supplier?

SIP trunks, PSN Lines, Analogue Lines.

See answer to Question 4

Contract 2

6. Minutes/Landline Provider- Supplier's name (NOT Mobiles) if there is not information available please can you provide further insight into why?

See Contract 1

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

See Contract 1

8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.

Vodafone: £12,000 BT: £3,000

9. Minute's Landlines Contract Duration: the number of years the contract is with the supplier.

See Contract 1

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

10,500

Contract 3

11. Fixed Broadband Provider- Supplier's name if there is not information available please can you provide further insight into why?

BT Business Broadband Virgin Media Broadband

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

There is no central contract held with suppliers. Individual lines have individual rolling contracts and are not co-termed.

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

BT: £63,000 VMB: £10,000

14. VOIP/PBX Installation Date of the organisation's primary telephone system: - please provide day, month and year (month and year is also acceptable).

August 2013

Contract 4

15. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?

Capita SWAN

16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.

26 October 2018 (with option to extend for a further three years)

17. Contract Description: Please can you provide me with a brief description of the contract.

Provision of site to site IPVPN connectivity services and access to Scottish public sector shared services community.

18. Number of sites: Please state the number of sites the WAN covers. Approx. will do.

130

19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

£1.9 million

20. Internal Contact: please can you send me there full contact details including contact number and email and job title.

Head of Data Centre & Network Services, 0131 244 9900

If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts.

Managed Service Contract

• Number of Extensions
• Type of Lines
• Number of Lines
• Minutes Landline Monthly Average Spend
• Fixed Broadband Average Annual Spend
• WAN Average Annual Spend

Internal Contact: please can you send me there full contact details including contact number and email and job title.

No managed services contract held

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