Memorandum of Understanding between SG and Improvement Service: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.


FOI reference: FOI/17/01767
Date received: 19 July 2017
Date responded: 15 August 2017

Information requested

You asked for, on behalf of Open Rights Group, a record, pursuant to the Freedom of Information Act (Scotland) 2002, relating to the Customer First Programme. Specifically the Open Rights Group requests the following:

  • Memorandum of Understanding between the Scottish Government and the Improvement Service which defines activity and terms for the operation and delivery of Customer First.

Response

I have attached a copy of the Memorandum of Understanding between the Scottish Government and the Improvement Service which defines activity and terms for the operation and delivery of Customer First.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses

foi-17-01767 Customer First MoU.pdf

Contact

Please quote the FOI reference

Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG

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