Protect Scotland contact tracing app questions: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002.


Information requested

1. How many individual users of the Protect Scotland app have been alerted that they have been in close contact with another app user who tested positive for coronavirus since the app was launched on 10 September 2020?

2. What proportion of app users does this represent?

3. How many close contact alerts in total have been sent out via the app since it was launched on 10 September 2020?

4. How many test codes have been sent out by contact tracers to app users who have tested positive since the app was launched on 10 September 2020?

5. How many people who have tested positive for COVID-19 have entered a test code into the app since it was launched on 10 September 2020?

Response

As at 21/01/2021:

1. 35,508 app users have been alerted*

2. This represents 1.96% of the 1,815,834 individuals who have downloaded the app.

3. 35,508 close contact alerts have been issued.

4. 44,378 test codes have been issued.

5. 18,115 people have input a test code.

* Please note that a new version of the app was launched on 14/12/2020 and over 900 app users were incorrectly advised to self-isolate due to a configuration error that generated an alert if there had been a 15 second rather than a 15 minute close contact. The configuration error was corrected at 08:30 on 15/12/2020 however it appears that up to 300 additional app users were incorrectly advised to self isolate.

 

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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