Scottish Public Pensions Agency (SPPA) unique correspondence statistics: FOI release
Information request and response under the Freedom of Information (Scotland) Act 2002
Information requested
The total number of unique correspondence cases logged between 1st April 2020 and 31st March 2021 and the percentage of these which were answered on time (only where there is a mandated response time and so this stat will already be tracked and available) for the following areas:
- Data protection requests (including subject access requests and other data subject requests made possible under GDPR)
- Freedom of Information and Environmental Information Regulations
- Complaints
- Ministerial Correspondence (questions from MPs made on behalf of their constituents)
- Parliamentary Questions (questions raised in parliament requiring information from you)
- Any other official correspondence type, such as enquiries, feedback or compliments which are logged and tracked.
Response
I include the information requested in the table attached to this letter.
About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.
Contact
Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000
The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG
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