ChargePlace Scotland electric vehicle charge point: FOI release

Information requested

i) the total number of ChargePlace Scotland electric vehicle charge points.

ii) the number of ChargePlace Scotland electric vehicle charge points which are currently broken awaiting repair.

iii) the number of ChargePlace Scotland electric vehicle charge points currently awaiting repair which have been broken for three months or longer.

iv) the number of ChargePlace Scotland electric vehicle charge points currently awaiting repair which have been broken for six months or longer.

v) and the average length of time between a ChargePlace Scotland electric vehicle charge point being reported faulty and it's being repaired. If this information could be mined 1 April 2019 to date, that would be most helpful.

Response

All figures quoted are as the network stands on 11 November 2021.

i) There are currently 2123 publicly available charge points commissioned to the ChargePlace Scotland network.

ii) There are 89 charge points awaiting repair. (These are charge points that are out of service and not in use at the moment)

iii) There are 38 charge points that have been recorded as out of service for 3 months or longer. (this is included in the overall figure of 89 CP awaiting repair)

iv) There are 3 charge points that have been recorded as out of service for 6 months or longer. (this is included in the overall figure of 89 CP awaiting repair)

v) Since July 2021 the average time between a charge point being reported faulty and being repaired = 19 hours 40 minutes. Figures prior to July are not held as not provided at migration stage. Please note: the above figure is recorded on those charge points that have been repaired as faulty charge points awaiting repair can not be calculated in an average fault to repair time.

PLEASE NOTE - These figures can change daily as charge points are commissioned onto the network, issues with charge points are reported and repairs are completed to bring charge points back into service. Charge Points out of service for a longer period of time will have a valid reason for this such as the owner has no warranty & maintenance package and the repair will be chargeable which results in the charge point remaining out of service until the owner agrees to fund the repair, land dispute - Transport Scotland and CPS have no input or control over this but it does stop the engineer accessing the charge point, accessibility issues for the engineers delaying access to the charge point,
etc.

Most faults on the network are transient and in the majority of cases require no physical intervention. This means that a high proportion are closed down swiftly and effectively.

Transport Scotland are aware of a further 56 charge points that have never communicated with ChargePlace Scotland since migration on 27 July 2021. ChargePlace Scotland and Transport Scotland Officials are working with the suppliers to rectify this issue.

About FOI
The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.