Publication - FOI/EIR release

Enterprise Resource Planning (ERP) system providers: FOI release

Published: 27 February 2024
Directorate: Corporate Transformation Directorate
Topic: Public sector, Work and skills
FOI reference: FOI/202400396350
Date received: 30 January 2024
Date responded: 1 February 2024

Information request and response under the Freedom of Information (Scotland) Act 2002.

Information requested

Information on the provider(s) Scottish Government are using for ERP (e.g. ERP, Oracle, Civica, Unit4) and CRM (e.g. Microsoft, Salesforce, Workday) system, and the name of the payments provider.

Response

It is our intention to implement Oracle Cloud ERP during this financial year. Paygate and Finastra are our payment platforms. The organisation does not utilise a corporate CRM system but Salesforce is used in a limited number of individual areas.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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