Transport Scotland - North Link deductions: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002


Information requested

1. What performance deductions Northern Isles ferry service operator Serco NorthLink has received from Transport Scotland over the last five years (May 2019 to the current day)?

2. Details of why the deductions happened, what the financial value of each deduction was and also the dates the deductions occurred.

Response

Reason for Performance Deduction

Date

Reason

29/05/2019

Delayed due to cargo operations and reduced engine load

10/07/2019

Delayed due to cargo operations at Hatston and against current

12/07/2019

Late Dep Scr due to large heavy load and waiting for passenger. Late arr Stm due to late dep

02/08/2019

Late arr/dep: Full car deck discharge including full load plus standby vehicles

03/08/2019

Late arr/dep: Full car deck discharge including full load plus standby vehicles

31/08/2019

Delay with loading Dive equipment into dive trollies then boarding passengers

19/11/2019

Delayed due to cargo operations

24/01/2020

Delayed due to technical issue

24/03/2020

Delayed due to cargo operations and engine problems

06/07/2022

Delayed due to cargo operations and against current

31/08/2022

Late departure and arrival due to technical issue

19/09/2022

Sailing cancelled due to technical issue

19/09/2022

Delayed due to technical issue

19/09/2022

Sailing cancelled due to technical issue

20/09/2022

Cancelled due to technical issue

20/09/2022

Cancelled due to technical issue

20/09/2022

Cancelled due to technical issue

20/09/2022

Cancelled due to technical issue

28/10/2022

Late departure and arrival due to cargo operations

09/11/2022

Delayed departure and arrival due to operational reasons

07/12/2022

Technical delay (radar scanner failure)

26/02/2023

Technical

26/02/2023

Technical

09/02/2023

Delayed due to cargo ops and adverse weather

26/06/2023

Fault with Passenger Embarkation door control

07/07/2023

Delayed due to a technical issue

14/07/2023

Delayed due to cargo operations

19/09/2023

Delayed due to technical issue

18/02/2024

Sailing cancelled due to operational reasons

19/02/2024

Sailing cancelled due to operational reasons

19/02/2024

Delayed departure and arrival due to additional Sunday and Monday sailings

24/03/2024

Sailing cancelled due to the delayed return from dry dock

25/03/2024

Sailing cancelled due to the delayed return from dry dock

Performance Deductions

Contract Year

Amount

NIFS2 Contract Year 7 (Jul 18Jun 19)

£2,500

NIFS2 Contract Year 8 (Jul 19Jun 20)

£14,674

NIFS3 Contract Year 1 (Jul 20Jun 21)

N/A due to Covid relief

NIFS3 Contract Year 2 (Jul 21Jun 22)

N/A due to Covid relief

NIFS3 Contract Year 3 (Jul 22Jun 23)

£78,144

NIFS3 Contract Year 4 (Jul 23Jun 24)

Not yet reconciled

In this instance we are unable to provide some of the information you have requested because an exemption under section s.33(1)(b) (Commercial interests and the economy) of FOISA applies to that information. An exemption under section s.33(1)(b) of FOISA applies to some of the information you have requested. We are unable to provide a breakdown of the financial components of the contract as this information is commercially sensitive. This is covered by Section 33 of the Freedom of Information (Scotland) Act 2002 (FOISA) (ii) disclosure would (or would be likely to) prejudice substantially the commercial interests of any person or organisation s.33(1)(b).

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Enquiry Unit
Email: ceu@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrews House
Regent Road
Edinburgh
EH1 3DG

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