Network, data and voice systems used by Transport Scotland: FOI release

Information requested

LAN
a1 Which primary LAN hardware do you use (eg Extreme, Juniper, Cisco)
a2 When did you last conduct a major refresh of this infrastructure/how many devices?
a3 Who is the reseller or supplier of this LAN hardware?
a4 Who maintains the LAN?
a5 When is your maintainance renewal/expiry date ?
a6 Have you recently reviewed/when are you next reviewing this infrastructure?

WLAN Wireless LAN
b1 Which primary WLAN hardware do you use (eg Extreme, Juniper, Cisco)
b2 When did you last conduct a major refresh of this infrastructure/how many devices?
b3 Who is the reseller or supplier of this WLAN hardware?
b4 Who maintains the WLAN?
b5 When is your maintainance renewal/expiry date ?
b6 Have you recently reviewed/when are you next reviewing this infrastructure?

Data Centre
c1 Which primary data centre hardware do you use (eg Extreme, Juniper, Cisco)
c2 When did you last conduct a major refresh of this infrastructure/how many devices?
c3 Who is the reseller or supplier of this data centre hardware?
c4 Who maintains the data centre equipment?
c5 When is your contract renewal/expiry date ?
c6 Have you recently reviewed/when are you next reviewing this infrastructure?
c7 Which DC compute technology do you use? (eg HP, Lenovo, Supermicro)
c8 Which DC storage technology do you use? (eg netapp, dell, IBM)

WAN/Internet Connectivity
d1 Who provides your WAN (eg BT, Virgin)
d2 Who provides your internet connectivity (eg BT, Virgin)
d3 When is your maintainance renewal/expiry date ?
d4 Who provides your SD-WAN (eg Palo Alto, Meraki)
d5 Do you plan to introduce SD-WAN in the future?
d6 Have you recently reviewed/when are you next reviewing this infrastructure?
d7 Which hypervisor do you use (eg VMware)

SIP
e1 Which SIP carrier do you use (eg BT, Gamma, Virgin)
e2 Who provides/resells this SIP?
e2 How many SIP channels do you have
e3 When is your contract renewal/expiry date ?
e4 Have you recently reviewed/when are you next reviewing this service?

Mobile
f1 Which Mobile carrier do you use (eg Vodafone)
f2 Who provides/resells this service ?
f2 How many mobile connections do you have
f3 When is your contract renewal/expiry date ?
f4 Have you recently reviewed/when are you next reviewing this service?

Telephony
g1Which phone systems do you use (eg Mitel, Avaya, 8x8)
g2 When was the current system installed?
g3 Is this on premise or cloud based?
g4 How many users?
g5 When is your contract renewal/expiry date ?
g6 Have you recently reviewed/when are you next reviewing this service?

Teams Phone System
h1 Do you use Microsoft for PSTN calling?
h2 Which types of Microsoft telephony do you use (eg Calling plan, Skype, Operator Connect, Direct
routing)
h3 How many users?
h4 If you dont currently use, are you looking to implement ?
h5 Have you recently reviewed/when are you next reviewing this service?

Contact centre
i1 Which contact centre systems do you use (eg Genesys, Avaya, Enghouse)
i2 When was the current system installed?
i3 Is this on premise or cloud based?
i4 How many agents?
i5 When is your contract renewal/expiry date ?
i6 Have you recently reviewed/when are you next reviewing this service?

Response

Your response has been provided in Excel format as requested and attached.

Some information held by Transport Scotland related to Traffic Scotland has not been disclosed. This information would relate to the LAN, Data Centre, WLAN, WAN information and is being withheld for the below reason.

We do endeavour to provide information whenever possible. However, under section 18(1) of FOISA, apublic authority may refuse a request where:
- if the information existed and was held by the authority, it would be exempt from release under any of sections 28 to 35, 38, 39(1) or 41 of FOISA; and
- the authority considers that to reveal whether the information exists, or is held by it, would be contrary to the public interest.

In this instance, if the information you request did exist or was held by us, an exemption under section 30(c) of FOISA would apply to that information. This exemption would apply because Disclosing this information would substantially prejudice our ability to carry out the effective conduct of public affairs. Providing details about the information you have requested into the public domain could subsequently be used by attackers, taking into consideration both the external and insider threat, to evade any protective monitoring we might or might not have in place. This could therefore enable them to target specific types of attack or data exfiltration methods and would constitute substantial prejudice to the
effective conduct of public affairs . We also consider that to reveal whether the information you have requested exists, or is held by the Scottish Government, would be contrary to the public interest. For these reasons, we are refusing your request under section 18(1) of FOISA.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at http://www.gov.scot/foi-responses.

FOI 202400417395 - Information released - Attachment

File type

Excel document

File size

14.4 kB