Disclosure Scotland Social Media Management Tools: FOI release

Information request and response under the Freedom of Information (Scotland) Act 2002


Information requested

1) Do you use a social media management platform?

2) If so, what tools do you use?

3) What is your annual spend on a Social media management tool?

4) What dates does your contract with your current supplier end ( month & year) ?

5) Do you use a social listening / media monitoring platform?

6) If so, what tools do you use?

7) What is your annual spend on a social listening / media monitoring tool?

8) What dates does your contract with your current supplier end ( month & year)

9) Who is the senior person responsible for managing these contracts?

Response

1) Do you use a social media management platform?

2) If so, what tools do you use?

3) What is your annual spend on a Social media management tool?

4) What dates does your contract with your current supplier end (month & year)?

Disclosure Scotland’s Communications Team use the Hootsuite Professional Plan as a social media- management tool. The annual spend on this tool is currently £1,281.60 (including VAT) and the contract renews on 18 September each year. The Communications Team also use Meta Business Suite which comes at no cost.

5) Do you use a social listening / media monitoring platform?

6) If so, what tools do you use?

7) What is your annual spend on a social listening / media monitoring tool?

8) What dates does your contract with your current supplier end (month & year)

Disclosure Scotland use Google Alerts as a media monitoring platform which comes at no cost. The Communications Team also use Hootsuite for social listening. This social listening feature is included in the Hootsuite Professional Plan. 

9) Who is the senior person responsible for managing these contracts?

The senior officer in charge of these contracts is the Director of Corporate Services.

About FOI

The Scottish Government is committed to publishing all information released in response to Freedom of Information requests. View all FOI responses at https://www.gov.scot/foi-responses.

Contact

Please quote the FOI reference
Central Correspondence Unit
Email: contactus@gov.scot
Phone: 0300 244 4000

The Scottish Government
St Andrew's House
Regent Road
Edinburgh
EH1 3DG

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