General Practice Access Short Life Working Group: access principles

High level core access principles to support and enhance people’s experience of accessing ‘The Right Care, Right Time, Right Place’.


12. Appendix 4 References from footnotes

1. Link to report completed by HIS investigating public perception of General Practice Access proposed principles.

2. Care navigation toolkit

3. Workflow optimisation toolkit

4. Details of PCAP programme

5. Lancet publication on Inverse Care Law

6. DOI Publication regarding Inverse Care Law

7. OED definition of “Triage”

8. Scottish Health and Care Experience Survey (HACE)

9. HACE survey results

10. Copy of HACE report

11. General Practice List size and Demographics

12. General Medical Services Contract (2018)

13. The National Health Services (General Medical Services Contracts and Primary Medical Services Contract 17C Agreements) legislation

14. Patient Right’s (Scotland) Act 2011 legislation

15. Scottish Public Services Ombudsman Complaints Handling Procedure

16. Health and Safety at work act (1974)

17. Registration Guidance to General Practice

18. General Medical Services Contract(2018)

19. Memorandum of Understanding

20. Memorandum of Understanding (2021)

21. General Medical Services Contract (2018)

22. Scottish Daily Express article regarding General Practice Access

23. BJGP article regarding continuity of care effects with continuity of care

24. RCGP E-Learning continuity toolkit

25. Wikipedia explanation of TRIZ theory

26. Equity Health article regarding access to Primary Medical Care.

27. NHS Inform website

28. Care Navigation Toolkit

29. RCGP Blog – Continuity of Care

30. Scotlands Health on the Web publication regarding competencies.

31. Scotlands Health on the Web circular regarding Protected Learning Time in General Practice.

32. Primary Care, in hours activity

33. NHS Inform website

34. NHS Inform – Pharmacy First information

35. Primary Care Access Improvement Programme

Contact

Email: nicola.rae2@gov.scot

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