Health and Care Experience Survey 2023/24: Mental Health Analysis

Key Points

• 10% of respondents received treatment or advice from their General Practice for a mental health reason at their latest visit
• People receiving treatment or advice for a mental health reason reported contacting their General Practice more often in the last year than other patients
• 16% of people who received treatment or advice from their General Practice for a mental health reason had contacted their General Practice more than 10 times in the previous year (this was 7% for people who last received treatment or advice for other reasons)
• People who received treatment or advice for a mental health reason were less likely to rate their experience positively, compared with people who received treatment or advice for other reasons
• 24% of those who received treatment or advice for a mental health reason lived in the most deprived areas compared to 15% of those who received treatment or advice for other reasons