My Health, My Care, My Home - healthcare framework for adults living in care homes: easy read

Data, digital & technology – ways of using the internet, equipment and information

There are big differences across care home services in the way they use digital technology to care for people.

We must have ways to get better data from NHS services and to make sure national services work better together.

This will help us better understand the needs of those living in care homes and the staff who support them, and to get information about the best ways to support people.

Recommendations - what we want to see happen

• there should be a review of the data collected from care homes to make sure it is being used for the good of people living in care homes

• data standards should be introduced to make sure that data from different organisations is understood to mean the same thing
• the Scottish information sharing toolkit should be used to help organisations know how to share or use NHS Scotland data

• people living in care homes should have support to use technology to connect with the world outside the care home

This includes access to good Wi-Fi and broadband connections.

• there should be access and support for people living in care homes to use video call technology with healthcare staff
• care homes must have the technology to support virtual multidisciplinary team meetings
• all care home staff should be able to get resources to improve their digital skills
• we should look at ways to support online learning