Health and social care staff experience: report 2017

Themes from iMatter and Dignity at Work Survey

Some common themes were identified between the iMatter questionnaire and the Dignity at Work Survey. As with the Dignity at Work Survey, the share of positive responses for iMatter were calculated by combining the answer alternatives ‘Strongly Agree’ and ‘Agree’, showing as the green bar in the results charts.

In the Dignity at Work Survey 46% of respondents gave a positive answer to the statement “I can meet all conflicting demands on my time at work”. For the iMatter questionnaire the share of positive answers were:

• I have sufficient support to do my job well: 66%
• I am given the time and resources to support my learning growth: 51%
• I get the help and support I need from other teams and services within the organisation to do my job: 51%

A majority (65%) of responses to the Dignity at Work Survey were positive about the statement “I believe it is safe to speak up and challenge the way things are done if I have concerns about quality, negligence or wrongdoing by staff”. In the iMatter questionnaire the share of positive answers were:

• I am treated with dignity and respect as an individual: 78%
• I am confident my ideas and suggestions are listened to: 60%
• I am confident my ideas and suggestions are acted upon: 48%

In general whilst it is difficult to make direct comparisons between the iMatter Questionnare and the Dignity at Work Survey due to the differing questions, the share of positive answers are higher in iMatter compared to those in the Dignity at Work Survey where common themes have been identified.

Both iMatter and the Dignity at Work Survey went through the team confirmation process, identified in the data collection section of this report. The key difference was that for iMatter individual team managers confirmed their teams. For the Dignity at Work Survey this was carried out at administration level. Carrying this out at team level ensures respondent details are more accurate. A significant number of blank responses were returned for the Dignity at Work Survey indicating respondent details were inaccurate.