Health and social care staff experience: report 2017

This report presents the 2017 national iMatter results together with national Dignity at Work survey results.


Appendix 3: Mapping Staff Governance Standard

Components

iMatter Questions

KSF

SG1: Well Informed

Visible & Consistent Leadership

My direct line manager is sufficiently approachable.

I feel senior managers responsible for the wider organisation are sufficient visible.

C1

Sense of Vision, Purpose & Values

I understand how my role contributes to the goals of the organisation.

C1

Role Clarity

I am clear what my duties and responsibilities are.

C2

Clear, Appropriate & Timeously Communication

I get the information I need to do my job well

C1

SG2: Appropriately Trained & Developed

Learning & Growth

I am given the time and resources to support my learning and growth.

C2

Performance Development & Review

I get enough helpful feedback on how well I do my work

C2

Access to Time & Resources

I have sufficient support to do my job well

C2

Recognition & Rewards

I feel appreciated for the work I do

C2

SG3: Involved in Decisions

Confidence & Trust in Management

I have confidence and trust in my direct line manager.

I have confidence and trust in senior managers responsible for the wider organisation.

C6

Listened to & Acted Upon

I am confident my ideas and suggestions are listened to.

I am confident my ideas and suggestions are acted upon.

C4

Partnership Working

I feel involved in decisions relating to my organisation.

C4

Empowered to Influence

I feel involved in decisions relating to my job. I feel involved in decisions relating to my team.

C4

SG4: Treated Fairly & Consistently, with Dignity & Respect, in an Environment where Diversity is Valued

Valued as an Individual

I am treated with dignity and respect as an individual.

C6

Effective Team Working

My team works well together.

C5

Consistent Application of Employment Policy & Procedures

I am treated fairly and consistently

C6

Performance Management

I am confident performance is managed well within my team. I am confident performance is managed well within my organisation.

C5

SG5: Provided with a Continuously Improving and Safe Working Environment, Promoting the Health and Wellbeing of Staff, Patients and the Wider Community

Appropriate Behaviours & Supportive Relationships

I get the help and support I need from other teams and services within the organisation to do my job.

C6

Job Satisfaction

My work gives me a sense of achievement.

C5

Assessing Risk & Monitoring Work Stress & Workload

I feel my direct line manager cares about my health & wellbeing.

C3

Health & Wellbeing Support

I feel my organisation cares about my health & wellbeing.

C3

Contact

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