Publication - Corporate report

Health and social care staff experience: report 2019

Published: 3 February 2020
Directorate: Health Workforce Directorate, +3 more … Chief Medical Officer Directorate, Chief Nursing Officer Directorate, Chief Operating Officer, NHS Scotland Directorate
Topic: Health and social care
ISBN: 9781839600906

Independent report by Webropol providing detailed information and analysis of staff experience in Health and Social Care.

Appendix 4: Response Volumes by Method

NHS Scotland	Sent surveys					Responses
NHS Scotland	Online	Paper	Total	Online Share	Paper share	Online	Paper	Total	Online Share	Paper share
Health and Social Care	153,989	25,464	179,453	86%	14%	102,099	9413	111,512	92%	8%
Golden Jubilee Foundation	1,506	226	1,732	87%	13%	1,020	147	1,167	87%	13%
Healthcare Improvement Scotland	479	0	479	100%	0%	429	0	429	100%	N/A
NHS 24	1,590	0	1,590	100%	0%	1,039	0	1,039	100%	N/A
NHS Ayrshire & Arran	11,068	2077	13,145	84%	16%	7,113	818	7,931	90%	10%
NHS Borders	2,836	503	3,339	85%	15%	1,636	138	1,774	92%	8%
NHS Dumfries & Galloway	4136	343	4,479	92%	8%	2,839	126	2,965	96%	4%
NHS Education for Scotland	815	0	815	100%	0%	709	0	709	100%	N/A
NHS Fife	9,345	1641	10,986	85%	15%	6,325	461	6,786	93%	7%
NHS Forth Valley	6,026	372	6,398	94%	6%	4,205	136	4,341	97%	3%
NHS Grampian	14189	3336	17,525	81%	19%	9,368	1483	10,851	86%	14%
NHS Greater Glasgow & Clyde	34,986	8273	43259	81%	19%	22,766	2656	25,422	90%	10%
NHS Health Scotland	297	0	297	100%	0%	276	0	276	100%	N/A
NHS Highland	9283	1097	10,380	89%	11%	5,839	345	6,184	94%	6%
NHS Lanarkshire	11,520	1847	13,367	86%	14%	7,885	768	8,653	91%	9%
NHS Lothian	21,192	4265	25457	83%	17%	14,183	1966	16,149	88%	12%
NHS National Services Scotland	3,361	56	3417	98%	2%	2,783	28	2,811	99%	1%
NHS Orkney	736	5	741	99%	1%	492	0	492	100%	0%
NHS Shetland	1,419	64	1,483	96%	4%	919	16	935	98%	2%
NHS Tayside	13,012	1150	14,162	92%	8%	8,418	283	8,701	97%	3%
NHS Western Isles	833	152	985	85%	15%	529	24	553	96%	4%
Scottish Ambulance Service	4,729	46	4,775	99%	1%	2,828	10	2,838	100%	0%
The State Hospital	631	11	642	98%	2%	498	8	506	98%	2%

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