Health and social care - staff experience: report 2021
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2021.
Appendix 5: Everyone Matters Pulse Survey 2020 Results
The Survey
The Pulse Survey asks 13 questions about overall well-being and staff experience of work during the COVID-19 pandemic. The survey also asks staff two qualitative questions inviting them to describe what is most worrying them and what is supporting them, two short questions about the work environment and finally a suite of staff groupings and demographic questions.
Fieldwork
Online survey invitations were sent from 1st September 2020, with responses received through until 23rd September 2020. Paper surveys were distributed to staff throughout September and returns were accepted until 2nd October 2020.
Response Rate
Everyone Matters Pulse Survey 2020 | Volume Issued | % of Volume Issued | Usable Response Volume | % of Responses Received | Response Rate by Method |
---|---|---|---|---|---|
Online | 170,190 | 87% | 78,815 | 94% | 46% |
Paper | 22,747 | 12% | 3,936 | 5% | 17% |
SMS | 3,847 | 2% | 905 | 1% | 24% |
Total | 196,784 | 83,656 | 43% |
Change
The results reported on experience of change were based on the 80,175 staff who answered the question 'In the last 6 months, have you experienced change either in your job role or the environment you work in?' 3,481 staff (4%) did not answer the question. Of those that answered the question 61,511 (74%) said they had experienced change.
Wellbeing
Overall Experience
Contact
Email: Victoria.freeland@gov.scot
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