Health and social care staff experience survey 2022
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2022
Board EEI Scores
EEI scores for individual Boards range from 85 for NHS Education for Scotland to 67 for the Scottish Ambulance Service.
Of the 22 Boards, sixteen have improved their EEI score in 2022 from 2021. Two Geographic Boards have increased their EEI scores by 3 points over 2021:
- NHS Dumfries & Galloway from 72 in 2021 to 75 in 2022
- NHS Forth Valley from 73 in 2021 to 76 in 2022
Four Boards have the same EEI scores as last year.
Only Public Health Scotland and NHS Western Isles have 2022 EEI scores that are lower than in 2021. Both are down by 2 points to 75 and 74 respectively.
| EEI Score | 2017 | 2018 | 2019 | 2021 | 2022 | Movement from 2021 |
|---|---|---|---|---|---|---|
| Health and Social Care | 75 | NR1 | 76 | 75 | 76 | +1 |
| National Boards (Patient-facing) | ||||||
| NHS Golden Jubilee | 78 | 78 | 77 | 72 | 74 | +2 |
| NHS 24 | 75 | 77 | 78 | 75 | 76 | +1 |
| Scottish Ambulance Service | 67 | 67 | NR | 65 | 67 | +2 |
| The State Hospital | 76 | 77 | 77 | 74 | 75 | +1 |
| National Boards (Support) | ||||||
| Healthcare Improvement Scotland | 80 | 80 | 78 | 81 | 82 | +1 |
| NHS Education for Scotland | 80 | 81 | 82 | 84 | 85 | +1 |
| NHS National Services Scotland | 77 | 76 | 76 | 78 | 78 | 0 |
| Public Health Scotland | 77 | 75 | -2 | |||
| Geographic Boards | ||||||
| NHS Ayrshire & Arran | 76 | NR | 76 | 75 | 77 | +2 |
| NHS Borders | 74 | NR | NR | 74 | 75 | +1 |
| NHS Dumfries & Galloway | 75 | NR | 74 | 72 | 75 | +3 |
| NHS Fife | 75 | NR | 76 | 75 | 75 | 0 |
| NHS Forth Valley | 75 | 75 | 75 | 73 | 76 | +3 |
| NHS Grampian | 76 | 77 | 77 | 76 | 76 | 0 |
| NHS Greater Glasgow & Clyde | NR | NR | NR | 74 | 75 | +1 |
| NHS Highland | NR | NR | 74 | 73 | 75 | +2 |
| NHS Lanarkshire | 77 | 78 | 79 | 77 | 78 | +1 |
| NHS Lothian | 76 | 77 | 77 | 76 | 76 | 0 |
| NHS Orkney | 75 | 76 | 75 | 70 | 72 | +2 |
| NHS Shetland | 78 | NR | 78 | 78 | 79 | +1 |
| NHS Tayside | 74 | NR | 75 | 74 | 76 | +2 |
| NHS Western Isles | NR | NR | NR | 76 | 74 | -2 |
Note: No Report (NR): from 2017 to 2019 there was a response rate threshold of 60%.
An EEI score and report were only published if that threshold was achieved.
Contact
Email: Suzanne.thomas@gov.scot
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