Publication - Research and analysis
Health & Social Care Staff Experience Survey 2023
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland during 2023
Appendix 8: Staff Experience Framework
Health Care Quality Strategy 2010 3 Quality Ambitions |
Person Centred Safe Effective | ||
|---|---|---|---|
| MacLeod Enablers/ Healthy Working Lives | Staff Governance Standards | Staff Experience Components | KSF* Core Dimension |
| Leadership | Well informed | Visible & consistent leadership | C1 |
| Sense of vision, purpose and values | C1 | ||
| Role clarity | C2 | ||
| Clear, appropriate and timeously communication | C1 | ||
| Engaging Managers | Appropriately trained & developed | Learning and growth | C2 |
| Performance development and review | C2 | ||
| Access to time and resources | C2 | ||
| Recognition and rewards | C2 | ||
| Employee Voice | Involved in decisions | Confidence and trust in management | C6 |
| Listened to and acted upon | C4 | ||
| Partnership working | C4 | ||
| Empowered to influence | C4 | ||
| Integrity to the Values and Purpose | Treated fairly & consistently with dignity & respect, in an environment where diversity is valued | Valued as an individual | C6 |
| Effective team working | C5 | ||
| Consistent application of employment policy and procedures | C6 | ||
| Performance management | C5 | ||
| Health and Wellbeing | Provided with a continuously improving & safe working environment, promoting the health and wellbeing of staff, patients and the wider community | Appropriate behaviours and supportive relationships | C6 |
| Job satisfaction | C5 | ||
| Assessing risk and monitoring work stress and workload | C3 | ||
| Health & wellbeing support | C3 | ||
Contact
Email: NationaliMatterTeam@gov.scot
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