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Publication - Advice and guidance

Can I Help You? Guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services.

Published
29 March 2012
Topic
Health and social care
ISBN
9781780457673

This guidance is for the NHS and their health service providers to assist them in handling and responding to feedback, comments, concerns and complaints raised in relation to health care in accordance with the Patient Rights (Scotland)Act 2011.

Supporting documents

Can I Help You? Guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services.
File type
59 page PDF
File size
732.9 kB
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