Horse passports: Minimum Operating Standards (MOpS) for Passport Issuing Organisations (PIOs)

Working with the Scottish Government, enforcement agencies and horse keepers

General Obligation

123. All PIOs must cooperate with the Scottish Government and ScotEquine. Failure to do so may result in suspension or withdrawal of approval to issue passports, and for breed societies suspension or withdrawal of recognition under Commission Decision 92/35 3/EEC.

Contact Details

124. Each PIO must have a single mobile or landline telephone number and single corporate email address. These contact points must be accessible by several members of staff. Calls or emails may be referred or automatically transferred to another member of staff if necessary.

125. PIOs must publish the names and contact phone numbers of their officers on their website.

126. PIO’s must act in accordance with the Data Protection Act 2018 and GDPR in all contact.