Publication - Research and analysis
iMatter Health & Social Care Staff Experience Survey 2024
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland. This report contains data from the 2024 iMatter survey.
Appendix 8: Staff Experience Framework
Health Care Quality Strategy 2010 3 Quality Ambitions |
Person Centred Safe Effective | ||
|---|---|---|---|
| MacLeod Enablers/ Healthy Working Lives | Staff Governance Standards | Staff Experience Components | KSF* Core Dimension |
| Leadership | Well informed | Visible & consistent leadership | C1 |
| Sense of vision, purpose and values | C1 | ||
| Role clarity | C2 | ||
| Clear, appropriate and timeously communication | C1 | ||
| Engaging Managers | Appropriately trained & developed | Learning and growth | C2 |
| Performance development and review | C2 | ||
| Access to time and resources | C2 | ||
| Recognition and rewards | C2 | ||
| Employee Voice | Involved in decisions | Confidence and trust in management | C6 |
| Listened to and acted upon | C4 | ||
| Partnership working | C4 | ||
| Empowered to influence | C4 | ||
| Integrity to the Values and Purpose | Treated fairly & consistently with dignity & respect, in an environment where diversity is valued | Valued as an individual | C6 |
| Effective team working | C5 | ||
| Consistent application of employment policy and procedures | C6 | ||
| Performance management | C5 | ||
| Health and Wellbeing | Provided with a continuously improving & safe working environment, promoting the health and wellbeing of staff, patients and the wider community | Appropriate behaviours and supportive relationships | C6 |
| Job satisfaction | C5 | ||
| Assessing risk and monitoring work stress and workload | C3 | ||
| Health & wellbeing support | C3 | ||
Contact
Email: nationalimatterteam@gov.scot
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