iMatter Health & Social Care Staff Experience Survey 2024
Independent report by Webropol providing detailed information and analysis of staff experience in health and social care across Scotland. This report contains data from the 2024 iMatter survey.
Appendix 9: Mapping Staff Governance Standard
| iMatter Staff Experience Component | iMatter Questions | KSF* |
|---|---|---|
| SG1: Well Informed | ||
| Visible & Consistent Leadership | My direct line manager is sufficiently approachable. I feel Board Members who are responsible for the wider organisation and are sufficiently visible. |
C1 |
| Sense of Vision, Purpose & Values | I understand how my role contributes to the goals of the organisation. | C1 |
| Role Clarity | I am clear what my duties and responsibilities are. | C2 |
| Clear, Appropriate & Timeously Communication | I get the information I need to do my job well. | C1 |
| SG2: Appropriately Trained and Developed | ||
| Learning & Growth | I am given the time and resources to support my learning and growth. | C2 |
| Performance Development & Review | I get enough helpful feedback on how well I do my work. | C2 |
| Access to Time & Resources | I have sufficient support to do my job well. | C2 |
| Recognition & Rewards | I feel appreciated for the work I do. | C2 |
| SG3: Involved in decisions | ||
| Confidence & Trust in Management | I have confidence and trust in my direct line manager. I have confidence and trust in Board Members responsible for the wider organisation |
C6 |
| Listened to & Acted Upon | I am confident my ideas and suggestions are listened to. I am confident my ideas and suggestions are acted upon. | C4 |
| Partnership Working | I feel involved in decisions relating to my organisation. | C4 |
| Empowered to Influence | I feel involved in decisions relating to my job. I feel involved in decisions relating to my team. |
C4 |
| SG4: Treated Fairly & Consistently, with Dignity & Respect, in an Environment where Diversity is Valued | ||
| Valued as an Individual | I am treated with dignity and respect as an individual. | C8 |
| Effective Team Working | My team works well together. | C5 |
| Consistent Application of Employment Policy & Procedures | I am treated fairly and consistently. | C6 |
| Performance Management | I am confident performance is managed well within my team. I am confident performance is managed well within my organisation. |
C5 |
| SG5: Provided with a Continuously Improving and Safe Working Environment, Promoting the Health and Wellbeing of Staff, Patients and the Wider Community | ||
| Appropriate Behaviours & Supportive Relationships | I get the help and support I need from other teams and services within the organisation to do my job. | C6 |
| Job Satisfaction | My work gives me a sense of achievement. | C5 |
| Assessing Risk & Monitoring Work Stress & Workload | I feel my direct line manager cares about my health & wellbeing. | C3 |
| Health & Wellbeing Support | I feel my organisation cares about my health & wellbeing. | C3 |
* KSF – Agenda for Change Knowledge Skills Framework
Contact
Email: nationalimatterteam@gov.scot
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