National Care Service - information sharing to improve care support: regional forums - findings summary
In summer 2023, we held events across Scotland as part of our work to co-design the National Care Service (NCS). The events covered different themes. This report contains feedback on the information sharing to improve care support theme.
About Information sharing to improve care support
This report relates to the feedback we have gathered from Information sharing to improve care support theme. This was collected at the events in:
- Stirling
- Dundee
- Stranraer
- Oban
- Strathpeffer
- Elgin
There was also an online event on this theme for people who could not attend an in-person event (for example due to ongoing concerns about Covid).
In total 97 people took part in Information sharing to improve care support sessions.
The theme focuses on three main areas requiring improvement. These are:
- the provision of care support information
- sharing of information between health and social care professionals as part of a person's care support
- people being able to easily access their own social care support information in order to be involved in decision making
The theme covers a person’s journey from the first step of accessing information about what services are available, to receiving care. It also covers information about them potentially being shared between professions.
Contact
Email: NCSdesign@gov.scot
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