Inpatient experience survey 2016, volume 3: exploring differences in experience

Footnotes

1. The Information Services Division ( ISD) is part of National Services Scotland. ISD provides health information, health intelligence, statistical services and advice that supports the NHS in progressing quality improvement in health and care. ISD role's in the inpatient survey is to analyse the national and local results and produce NHS Board and hospital level reports.

2. Scottish Index of Multiple Deprivation identifies small area concentrations of multiple deprivation across Scotland. http://www.gov.scot/Topics/Statistics/SIMD

3. http://www.picker.org/wp-content/uploads/2014/10/Multi-level-analysis-of-inpatient-experience.pdf;

Healthcare Commission (2006). Variations in Patient Experience in England: Analysis of the Healthcare Commission's 2004/05 National Patient Surveys;

Commission for Health Improvement (2004). Unpacking the patient's perspective: variations in NHS patient experience in England. London: Commission for Health Improvement.

4. http://www.gov.scot/Publications/2011/08/29131615/0