Publication - Independent report

Adult Disability Payment: Independent Review - interim report - easy read

Published: 5 November 2024
From: Cabinet Secretary for Social Justice
Directorate: Social Security Directorate
Topic: Communities and third sector, Equality and rights, Health and social care
ISBN: 9781836019510

Easy read version of the Interim Report for the Independent Review of Adult Disability Payment, written by Edel Harris OBE.

Processing applications

People told me:

Waiting a long time to get a decision on their application makes people stressed and anxious.

I recommend:

Social Security Scotland should keep doing everything they can to make waiting times shorter.

Give people updates on how long they might have to wait for a decision.

Tell people what stage their application is at or let them check online.

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