Publication - Independent report

Adult Disability Payment: Independent Review - interim report - easy read

Published: 5 November 2024
From: Cabinet Secretary for Social Justice
Directorate: Social Security Directorate
Topic: Communities and third sector, Equality and rights, Health and social care
ISBN: 9781836019510

Easy read version of the Interim Report for the Independent Review of Adult Disability Payment, written by Edel Harris OBE.

Decision notices

People told me:

Some people said decision letters are too long and it’s hard to find the important parts.

Other people said having lots of information in the letters made it easier to ask for a re-determination or appeal.

I recommend:

Social Security Scotland should make their award letters easier to understand.

They could change the order of the information in the letter so people see important things first.

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