Job Start Payment: service level agreement between The Secretary of State for Work and Pensions and Scottish Ministers

21. Technical Capabilities

21.1 Each party will, as soon as reasonably practicable, inform the other party of any proposed changes to its IT environment that would impact on the delivery of JSP. Each party will thereafter cooperate with the other to minimise the impact such changes will have on delivery of JSP. Incident management processes are detailed within the '[Redacted], Service Level Agreement' and '[Redacted] Data Processing Agreement' and the '[Redacted]', as referenced in Section 4 (Derivation) of this Agreement.