Links Project Report:developing the connections between general practices and their communities

Appendix 3: Glasgow Practice Data

Types of services by practice (may be signposted to more than one service)

Practice A

Types of support identified = 41 people

Practice B

Types of support identified = 19 people

Practice C

Types of support recommended = 12 people

Practice D

Types of support identified = 30 people

Practice E

Types of support identified = 43 people

Practice F

Types of support

Glasgow Baseline Survey Results

Results of baseline survey for December 2010, January 2011 and February 2011.

The percentage of patients identified for support hardly varied in 3 reporting periods (19%, 18%, 18%), nor did the recommended to a service (72%, 78%, 76%). Number of patients who expressed an intention to accept the recommendation varied (56%, 60% and 37%) which may be due to one practice with a particularly low acceptance rate.

December 2010
Practice	Number of consultations	Number where patient was identified for support	Percent of all consultations where support need identified	Number who were recommended resource	Percent of those identified that were recommended	Number who expressed intention to use resource	Percent of those recommended who accepted
A	179	33	18%	31	94%	20	65%
B	184	30	16%	19	63%	17	89%
C	200	23	12%	18	78%	15	83%
D	50	20	40%	12	60%	4	33%
E	150	39	26%	35	90%	10	29%
F	400	75	19%	46	61%	26	57%
	1163	220	19%	161	73%	92	57%

January 2011
Practice	Number of consultations	Number where patient was identified for support	Percent of all consultations where support need identified	Number who were recommended resource	Percent of those identified that were recommended	Number who expressed intention to use resource	Percent of those recommended who accepted
A	200	41	21%	39	95%	25	64%
B	200	22	11%	19	86%	16	84%
C	193	13	7%	12	92%	7	58%
D	292	85	29%	46	54%	30	65%
E	150	49	33%	43	88%	15	35%
F	400	48	12%	39	81%	30	77%
	1435	258	18%	198	77%	123	62%

February 2011
Practice	Number of consultations	Number where patient was identified for support	Percent of all consultations where support need identified	Number who were recommended resource	Percent of those identified that were recommended	Number who expressed intention to use resource	Percent of those recommended who accepted
A	200	50	25%	43	86%	26	60%
B	200	23	12%	19	83%	13	68%
C	100	13	13%	10	77%	6	60%
D	223	50	22%	28	56%	13	46%
E	150	46	31%	37	80%	3	8%
F	233	16	7%	11	69%	11	100%
	1106	198	18%	148	75%	72	49%

Number of people identified as requiring each type of service in each practice

From baseline surveys Dec, Jan, Feb 2011

Services identified	Mental Health	Addiction	Employment	Benefits	CVS Risk	Carer	Other
Practice A	42	33	2	5	7	3	47	139
Practice B	27	18	9	8	5	5	18	90
Practice C	17	11	2	8	2	1	11	52
Practice D	61	35	11	4	12	7	38	168
Practice E	8	37	0	3	3	0	98	149
Practice F	73	23	9	1	12	3	34	155
Total	230	154	33	28	41	19	252	757
Percentage	30%	20%	4%	4%	5%	3%	33%	100%