Mapping Organisations Responding to Food Insecurity in Scotland

Appendix 1: Survey

Welcome to this survey which is being conducted by Urban Roots on behalf of the Scottish Government.

The purpose of this survey is to improve the Scottish Government's understanding of the activities of organisations responding to household food insecurity, or food poverty, across Scotland. The data collected in this survey will be used by the Scottish Government to better support organisations and to progress work to tackle the root causes of food insecurity.

The Scottish Government is committed to tackling food insecurity and supporting communities to deliver the most dignified responses possible in the here and now. We want people to have enough income to feed themselves and their families. In order to tackle the root causes of food insecurity, the Scottish Government wants to better engage with organisations providing free or subsidised food across Scotland to, for example, disseminate information on a range of support and cash-based solutions for people experiencing an income crisis as well as to understand the scale of emergency food aid provision across Scotland.

The survey will take approximately 15 minutes to complete online. You can save your answers and return at a later time. Alternatively, you can complete the survey via the telephone or as a paper-based survey – please contact Urban Roots to discuss these options.

Completion of this survey is entirely voluntary and you do not need to complete all of the questions.
All information will be kept confidentially, accessible only to Scottish Government officials working on tackling food insecurity. The data collected will be stored by the Scottish Government until August 2022 when it will be reviewed. A report providing a summary of the survey data will be published, but no identifiable information about individual organisations will be made publicly available.

1. Are you happy to begin this survey? *

Yes / No

Information about your organisation

First we'd like to find out some information about your organisation.

2. What is the name of your organisation?

3. In which local authority is your organisation based?

4. Does your organisation provide free or subsidised food? We'd still like to hear from you even if your food projects have lapsed at the moment. Please tick all that apply. (If you are unsure, feel free to pass on the survey to a colleague, or save and come back to it later) *

• Free Food
• Subsidised Food
• Neither

Comments:

5. Which the following best describes your organisation? (Tick all that apply)

• Trussell Trust food bank with one food bank centre
• Trussell Trust food bank with multiple food bank centres
• Independent food bank (member of the Independent Food Aid Network)
• Independent food bank (not member of the Independent Food Aid Network but contributing to IFAN/A Menu for Change data collation project)
• Independent food bank (not member of the Independent Food Aid Network nor part of the IFAN/A Menu for Change data collation project)
• Independent food parcel distributor - you distribute food parcels as part of a wider set of activities run by your organisation
• Salvation Army venue distributing food parcels
• Salvation Army venue giving out free meals
• Salvation Army venue distributing both free meals and food parcels
• Food Pantry/Food Cooperative/Social Supermarket
• Community Group
• Faith Organisation
• Charity
• Social Enterprise
• Other (please specify):

6. Does your organisation participate in any coordinating groups on food insecurity? Coordinating groups could be run by a local authority or the third sector, for example a poverty forum.

Yes / No / Not sure

If yes, please specify:

7. Do people need to be referred in advance to access food from your organisation? (Tick all that apply)

• People are referred from external organisations
• People can refer themselves or be referred by family or friends
• People can receive food without advance referral
• Other (please specify):

8. What types of organisation refer to people to your organisation? (Please tick all that apply)

• Money advice providers
• Homelessness organisations
• Social Work
• Refugee/Migrant support organisations
• DWP/ Job Centre
• Schools
• Community organisations
• Health services
• Faith organisations
• Housing associations
• Family support organisations
• Not sure
• Mental health organisations
• Other (please specify):

9. Beyond the referral process, are there any restrictions on who can access the free or subsidised food within your organisation? For example, some organisations may only have food available for certain age groups, income groups, or people in a specific postcode.

• Open to everyone (no restrictions)
• Restrictions apply

If restricted, please provide details

10. Does your organisation provide any services or activities alongside the provision of free or subsidised food? (For example, money advice, childcare and activities, skills and training opportunities...)

Yes / No

If yes, please tell us more about these activities:

Information about your venues

We would now like to find out more about the specific venue(s) from which your organisation provides free or subsidised food. We would like to know about each venue/postcode which distributes food.

11. Please provide the details of the venue where your organisation provides free or subsidised food.

• Name of venue/project
• Address
• Town
• Postcode
• Email
• Phone

GDPR Notice

Note that email addressing containing an individual's full name constitutes personal data under data protection legislation. If you provide an email address containing your full name, you have the right to:

1. Be informed about how we will use your data;
2. Request access to a copy of the personal data we hold about you;
3. Object to the processing of your personal data;
4. Ask to have inaccurate data held about you corrected or updated;
5. Request the data we hold is erased;
6. Object to our use of your personal data.

Your personal data will be processed by the Scottish Government in order to perform a task that is in the public interest in relation to actions to tackle food insecurity in Scotland. The Scottish Government will ensure that appropriate measures are taken against unlawful or unauthorised processing of your data, and against the accidental loss of, or damage to, your data. We have put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction.

If you require any information about the way in which we process your personal data or if you wish to report a complaint or a data breach, please contact The Scottish Government Data Protection Officer (address: Victoria Quay, Edinburgh, EH6 6QQ, email: DataProtectionOfficer@gov.scot).

If for any reason you are dissatisfied with the way in which your personal data has been processed, you can complain to the appropriate supervisory authority for data protection: Information Commissioner's Office (ICO) office: Wycliffe House, Wilmslow, SK9 5AF, or Website: https://ico.org.uk/concerns/.

12. When and how often is food available at this venue?

	What times of day?	How often? (weekly, monthly, school holidays only...)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

13. How is free or subsidised food available at this venue? (Tick all that apply)

• Food bank parcel that the organisation has prepared and is collected at the venue
• Food bank parcel that a person can select themselves at the venue
• Food bank parcel that is delivered to a person's home
• Cooked meal eaten at the venue
• Cooked meal to take away
• Cooked meal delivered at home
• Food pantry, cooperative, or social supermarket
• Other (please specify):

14. If you provide a food parcel, please select the type of food this may include. (Tick all that apply)

• Ambient food (foods that can be safely stored at room temperature in a sealed container, e.g. tins, cartons, or pouches)
• Fresh food
• Frozen food
• Not sure
• Other (please specify):

15. At this venue, does your organisation refer and/or signpost people to any of the following? Please tick all that apply. A link to information about the Scottish Welfare Fund will be provided at the end of this survey.

	Refer (support someone to access)	Signpost (provide information about)	I'm not sure
Scottish Welfare Fund
Advice providers
Other support providers

Would you like to tell us more?

16. If you provide food at another venue, please tell us about it by selecting 'yes' here. (Remember that you can save your responses so far and come back to the survey later) *

Yes
No

Q17 – Q39 were repeats of Q11 – Q16 for additional venues

40. If your organisation has more than five venues, please tell us about the other ones below.

Thank you

41. ​We are aiming to contact as many organisations providing free or subsidised food in Scotland as possible. If you are aware of any other organisations providing free or subsidised food in nearby locations, please tell us more about them below. (Please do not provide personal information about individuals)

Thank you for taking the time to complete this survey. The information provided about your organisation will be used by the Scottish Government to better support organisations and progress work to tackle the causes of food insecurity.

The Scottish Government is committed to tackling food insecurity and supporting communities to deliver dignified responses. We want people to have enough income to feed themselves and their families. In order to tackle the root causes of food insecurity, the Scottish Government wants to better engage with organisations providing free or subsidised food across Scotland to, for example, disseminate information on a range of support for people experiencing an income crisis. You can access more information about the Scottish Welfare Fund here: https://www.mygov.scot/scottish-welfare-fund/.

Don't forget to click "Finish survey" in order to send us your responses.