Maternity care survey 2018: technical report

If you saw a midwife for your antenatal check-ups, did you see the same one every time?

1, 2

-

3

4, 5, 6

1,999

During your antenatal check-ups, were you given enough time to ask questions or discuss your pregnancy?

1

2

3

4

2,023

During your pregnancy, if you contacted a midwife or midwifery team, were you given the help you needed?

1

2

3, 4

5, 6

1,773

Enough information on physical changes during pregnancy

1

2

3

4, 5

1,808

Enough information on emotional changes that may occur, such as low mood & anxiety

1

2

3

4, 5

1,830

Enough information on choices about where to give birth

1

2

3

4, 5

1,778

Enough information on pain relief options for labour and birth

1

2

3

4, 5

1,849

Enough information on options for feeding your baby

1

2

3

4, 5

1,861

Enough information on local support groups

1

2

3

4, 5

1,756

Enough information on benefits and financial support

1

2

3

4, 5

1,360

Were you given the Ready, Steady, Baby book or a link to the website?

1

-

2, 3

4, 5, 6

1,970

I was listened to

1, 2

3

4, 5

-

2,035

My personal circumstances were taken into account

1, 2

3

4, 5

-

2,024

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,036

I understood the information and explanations I was given

1, 2

3

4, 5

-

2,039

I was involved in decisions about my care as much as possible

1, 2

3

4, 5

-

2,033

I was given the opportunity to involve the 

people that matter to me

1, 2

3

4, 5

-

2,030

Staff provided help when I needed it

1, 2

3

4, 5

-

2,035

Staff worked well together to organise my care

1, 2

3

4, 5

-

2,030

Overall, how would you rate your antenatal care?

1, 2

3

4, 5

-

2,029

At the very start of labour, did you feel that you were given appropriate advice and support when you contacted a midwife or the hospital?

1

-

2

3, 4

1,439

During your labour, were you able to move around and choose the position that made you most comfortable?

1

2

3

4, 5

1,342

Did you feel that you had enough help to enable you to cope with your pain during labour?

1, 2

-

3

4

1,527

If you raised a concern during labour and birth, did you feel that it was taken seriously?

1

-

2

3

984

When you called / asked for assistance during labour and birth, did you receive it within a reasonable time?

1

2

3

4, 5

1,503

Did the staff caring for you introduce themselves?

1

2

3

4

1,995

I was listened to

1, 2

3

4, 5

-

2,033

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,030

I was treated with respect and dignity

1, 2

3

4, 5

-

2,026

I was given the information and explanations 

I needed

1, 2

3

4, 5

-

2,032

I was given the opportunity to involve the 

people that matter to me

1, 2

3

4, 5

-

2,032

I was involved in decisions about my care as much as possible

1, 2

3

4, 5

-

2,031

Staff provided help when I needed it

1, 2

3

4, 5

-

2,031

Staff worked well together to organise my care

1, 2

3

4, 5

-

2,035

Overall, how would you rate the care you received during your labour and birth?

1, 2

3

4, 5

-

2,038

I was listened to

1, 2

3

4, 5

-

1,990

I was treated with dignity and respect

1, 2

3

4, 5

-

1,994

I was treated with kindness and understanding

1, 2

3

4, 5

-

1,987

I was given the information and explanations I needed

1, 2

3

4, 5

-

1,994

I was given the opportunity to involve the people that matter to me

1, 2

3

4, 5

-

1,989

I was involved in my baby’s care as much as possible

1, 2

3

4, 5

-

1,990

Staff provided help when I needed it

1, 2

3

4, 5

-

1,990

Staff spent enough time with me

1, 2

3

4, 5

-

1,994

Staff worked well together to organise our care

1, 2

3

4, 5

-

1,990

Overall, how would you rate the care you received in hospital or a midwife-led unit after the birth of your baby?

1, 2

3

4, 5

-

1,999

My personal circumstances were taken into account

1, 2

3

4, 5

-

252

I was treated with kindness and understanding

1, 2

3

4, 5

-

250

I was given the information and explanations I needed

1, 2

3

4, 5

-

251

I was involved in my baby’s care as much as possible

1, 2

3

4, 5

-

251

Staff provided help when I needed it

1, 2

3

4, 5

-

251

Staff worked well together to organise my baby’s care

1, 2

3

4, 5

-

252

When you called or asked for assistance whilst your baby was in neonatal care, did you receive it within a reasonable time?

1

2

3

4, 5

239

Overall, how would you rate the care your baby received in the neonatal unit?

1, 2

3

4, 5

-

254

Were your decisions about how you wanted to feed your baby respected by staff?

1

2

3

4

2,030

Did you feel that midwives and other health professionals gave you consistent advice about feeding your baby?

1

2

3

4, 5, 6

1,823

Did you feel that midwives and other health professionals gave you active support and encouragement about feeding your baby?

1

2

3

4, 5

1,911

Do you feel you had enough advice & support to care for your baby after the birth?

1

2

3

4, 5

1,983

If you contacted a midwife or midwifery team were you given the help you needed?

1

2

3, 4

5, 6

1,469

Enough information and support on your physical recovery after birth

1

2

3

4, 5

2,008

Enough information and support on emotional changes you might experience after the birth

1

2

3

4, 5

1,982

Enough information and support on your baby's health & progress

1

2

3

4, 5

2,017

Enough information and support on options for feeding your baby

1

2

3

4, 5

1,880

Enough information and support on local support groups

1

2

3

4, 5

1,863

Enough information and support on benefits & financial support

1

2

3

4, 5

1,399

I was listened to

1, 2

3

4, 5

-

2,016

My personal circumstances were taken into account

1, 2

3

4, 5

-

2,008

I was treated with kindness and understanding

1, 2

3

4, 5

-

2,014

I understood the information and explanations I was given

1, 2

3

4, 5

-

2,015

Staff provided help when I needed it

1, 2

3

4, 5

-

2,011

Staff spent enough time with me

1, 2

3

4, 5

-

2,014

Staff worked well together to organise our care

1, 2

3

4, 5

-

2,013

Overall, how would you rate the care you received at home after the birth?

1, 2

3

4, 5

-

2,027