National Care Service: co-design of the draft NCS charter of rights and responsibilities

What’s next

Next steps in the development of the Charter

The development of the Charter will now move into the agreeing stage of co-design. This will run until close to the launch of the National Care Service.

The agreeing stage of Charter co-design will be an important part of the co-design of the National Care Service. This will include considering how we use the evidence we have gathered during the co-design of the Charter so far.

What’s next for the National Care Service

The Scottish Government remains committed to delivering a National Care Service to improve quality, fairness and consistency of provision that meets individuals' needs. We are also working to make improvements to the social care system now.

The National Care Service Bill passed Stage 1 in the Scottish Parliament in February 2024. This stage is where MSPs decide whether they agree with the general principles of the Bill by:

• hearing views
• writing reports of what they have heard
• voting on whether the Bill should go on to the next stage

The Bill will now go on to Stage 2. This is where MSPs can make changes (called amendments in Parliament) to the Bill.

We will continue with engagement and co-design as the Bill progresses through Parliament. This commitment will continue throughout the establishment of the National Care Service.

We will be doing additional work with people from groups we know are currently under-represented in our work so far.

In the meantime, we will continue to make improvements across the social care sector, including improving terms and conditions for our valued workforce - making it an attractive profession and bringing even more talent into the sector.